PRIVACY POLICY
Last updated: today
Builder Connect NZ (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://builderconnect.co.nz and related services.
By using our website, you agree to this Privacy Policy and our Disclaimer. If you do not agree, please do not use our services.
1. Who We Are
We are a New Zealand-based lead generation and marketing platform that connects users with independent contractors and service providers. We are not a construction company and do not provide or supervise the services advertised on our site.
2. Information We Collect
We may collect the following types of personal information when you interact with our site:
- Contact details (name, phone number, email address, business details)
- Form submissions (information you provide when requesting quotes or making enquiries)
- Technical data (IP address, browser type, cookies, device information)
- User-generated content (comments, reviews, uploaded media)
We may also use standard third-party tools such as Google Analytics, Facebook Pixel, and cookies to track usage and improve marketing.
3. How We Use Your Information
We use the information we collect for purposes including:
- Connecting you with independent contractors or service providers
- Responding to your enquiries or quote requests
- Running marketing campaigns, including Facebook and Google Ads
- Improving website functionality and user experience
- Fulfilling our legal obligations
We will not sell your personal information to third parties.
4. Sharing of Information
We may share your information with:
- Independent contractors and service providers, so they can respond to your requests
- Service providers who assist with website hosting, analytics, and marketing
- Regulators, law enforcement, or government agencies when legally required
We do not control or accept responsibility for how independent contractors use your data. Once your information is passed to a contractor, their own privacy practices apply.
5. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and personalise your experience. You may disable cookies in your browser, but some website features may not work correctly.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (except where retention is legally required)
7. Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
8. External Links & Embedded Content
Our website may include links to third-party websites or embedded content (e.g., videos, images). We are not responsible for how those sites collect or use your information. You should review their privacy policies separately.
9. Disclaimer Linkage
Your use of this website is also governed by our Disclaimer. The Disclaimer explains:
- That we are a marketing platform only, not a construction company
- That all contractors listed are independent businesses
- That we are not responsible for the quality, safety, or outcome of contractor services
- That liability rests solely with the service provider you engage
By using our website, you agree to both this Privacy Policy and the Disclaimer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes indicates your acceptance of the revised terms.
11. Governing Law
This Privacy Policy is governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
12. Contact Us
If you have questions or requests relating to this Privacy Policy, please contact us at:
Builder Connect NZ
Website: https://builderconnect.co.nz